Thank you for purchasing HMS OWL™, Online Waiting List! Your setup is complete and your applicants can begin using the system now.
If your Housing Authority has its own website, you can add a link to the HMS OWL™ site by using www.hmsforweb.com/owl. If you don’t have a website, you can give that web address to your clients directly.
Informing your Applicants about HMS OWL™
There is a sample document included below that you can use as a template for informing your applicants about HMS OWL™. Feel free to edit it and use it as you wish. You can also use it as a template for posting on your website if you have one.
How HMS OWL™ works
HMS OWL™ uploads your wait list information to the HMS OWL™ website overnight Monday night thru Friday night. So for example, if changes are made to the waitlists on a Monday, the website would reflect the changes the following morning.
The HMSforWeb Support Team
Name Housing Authority (NHA) is excited to introduce our Applicants to our new HMS Online Waiting List (OWL) system. Using this system, you will be able to register and access information regarding the status of your application for housing. Applicants can use the OWL system to check the status of their application 24 hours a day, so you can get the information you need when it is convenient for you.
Please take the time to visit the website and familiarize yourselves with the new system at: www.hmsforweb.com/owl. There are instructions provided to assist you in accessing your information. Each applicant will be required to register at HMS OWL and set up a user account. After successful registration, you can log in and check your application status. You will need an e-mail address to complete the on-line process. If you do not have an e-mail account, you can sign up for a free account at www.hotmail.com, www.gmail.com, www.msn.com, or www.YAHOO.com. Obtain the email address before attempting to register or create an account on the HMS OWL site.